OHIO STATE HOME SERVICES, INC. D/B/A Everdry of Columbus Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our website or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates
What Personal Information We Collect from Our Visitors
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
Some of the information identified above may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We may also collect:
- Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data.
- Technical information. Technical information includes information about your internet connection and usage details about your interactions with Us, such as clickstream information to, through, and from our website (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
How Do We Collect Information?
You Provide Information to Us
We collect information from you when you register on our site, place an order for our services, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. It does not apply to information collected by Us offline or through any other means, including on any other website operated by Us or any third party that does not link to this policy OR Any third party, including through any application or content (including advertising) that may link to or be accessible from or through our website.
Automatically Through Our Services
As you navigate through and interact with our website, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies.
Using automatic collection technologies helps us to improve our services and to deliver a better and more personalized experience.
The technologies we may use for this automatic data collection may include:
Cookies
A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Call Tracking
We may use call tracking technology to understand how visitors find our website and to improve our marketing and customer service. Call tracking numbers may be used to route calls and collect analytics information.
Call Recording and Monitoring
Calls to and from our office may be recorded and monitored for quality assurance, training, and customer service purposes. By contacting us by phone, you consent to the recording and monitoring of calls as permitted by applicable law.
Third-Party Communication Services
We use third-party communication providers, including RingCentral, to manage phone calls, text messages, voicemails, and related communications. These providers may collect and process personal information such as phone numbers, call recordings, call duration, and message content on our behalf in accordance with their privacy policies and applicable law.
Text Messaging and Communications
By providing your phone number and submitting a form on our website, you consent to receive calls and text messages from us regarding your inquiry, including automated or prerecorded messages when permitted by law. Message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly.
To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses. Please note that some features may be unavailable as a result.
When you interact with the website, there are third parties that may use automatic collection technologies to collect information about your or your device.
These third parties may use tracking technologies to collect information about you when you use the website. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.
Advertising, Marketing, Cookies, and Other Tracking Technologies Choices
Cookies and Other Tracking Technologies
You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked.
Your State Privacy Rights
Depending on your state of residency, you may have certain rights related to your personal data, including:
Access and Data Portability
You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction
You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
Deletion
You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales
You may request that we do not use your personal data for these purposes.
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
How Do We Use Your Information?
We may share personal information with trusted service providers who assist us in operating our business and communicating with customers, including phone and messaging platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
How Do We Protect Visitor Information?
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the website. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the website, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
If you are a California resident, visit https://privacy.ca.gov/ for more information about the retention periods that apply to the personal data categories we collect.
Children's and Minors' Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
AI Content
We are committed to protecting your privacy and ensuring transparency in how we use AI-generated content and images for our blog posts. We may incorporate AI-created images and written content to enhance our website’s educational materials, improve user experience, and provide valuable insights about basement waterproofing solutions. All AI-generated content is reviewed for accuracy and relevance, and any personal data collected through website interactions is safeguarded in accordance with our privacy policy. Your trust is important to us, and we remain dedicated to delivering reliable, informative, and engaging content while maintaining the highest standards of data security and privacy.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at ptrek@basementwaterproofing.com and we will promptly remove you from ALL correspondence.
